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Frequently Asked Questions! Q: What states do you cover?A: Every state & territory. We currently have clients in ACT, WA, VIC, TAS, SA, QLD & NSW. We would like an NT client to complete the list! Q: Do you cover rural/country areas? A: Yes Q: Do you have an online system? A: Yes Q: Do you charge extra for standard pay reports? A: No. We have a large range of standard reports to choose from. You just select the ones you need. Q: What about non-standard reports? A: If you need something out of the ordinary ask us. There may be a small one-off charge for programming. Q: Do you charge extra for adding new employees or doing termination pays? A: No we don't charge extra, except for a multiple redundancy/retrenchment situation, due to the considerable extra workload involved. Q: Do you charge for every payrun? A: No, so if you have to make the odd extra payment, say for instance a special bonus, an advance for a hardship case, or an instant dismissal, you won't be hit with extra charges. Q: Do you manage our leave? A: Yes. With some bureaus, for every absence you have to work out whether to pay or not to pay. That means you have to keep track of employees' balances. Our system automatically checks whether an employee has enough paid leave to cover. If not, the residual is processed as Sick Without Pay or Leave Without Pay. But you are still the boss - you can tell us to override this. You can still monitor leave as closely as you want. You select whether you want regular leave balance reports, leave taken reports, liability reports, or an individual's absenteeism record. Q: Can you do salary sacrificing and salary packaging? A: Yes Q: Can you do bank splits? A: Yes, if you'd like to offer this facility to your employees. If you permit, employees may set fixed deductions to alternate savings accounts in Australian banks, credit unions, or building societies, but not credit card accounts. We don't charge for the service but we have to pass on any funds transfer (EFT) charges. Q: Do we have to wait until end of the financial year to get started? A: No. We can add your Year-To-Date balances to our system so it won't be necessary to reconcile both at year end, or do 2 sets of ATO files or payment summaries. Q: What size payrolls do you handle? A: We specialise in small to medium-size… (but if you're big consider us too!) Q: What streams of career/employment do you cover? A: All types of employment, all types of business. Q: Are you an Australian company? A: Completely!  |
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ŠAdvance Payroll Services 2011
